Discord not working with whitelist - cannot join to call\server channel

[NotSoWell]

Please answer the following questions for yourself before submitting an issue.

• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard VPN version

2.4.0 (1475)

Environment

- OS: Windows 10 Pro, 22H2
- Other network-level software: windows firewall

Which DNS server do you use?

Default

Custom DNS

No response

Use Wintun

• yes, I do

Issue Details

Steps to reproduce:
(see screenshots)

1. Enable whitelist - vpn is active only for selected applications and sites
2. Add Discord in applications
3. Add Discord in sites from list (add site -> from list -> messangers -> Discord)
4. Open Discord - join channel. See message "connect to RTC", then "route not set"

Expected Behavior

Join to server channel, can talk with my frends

Actual Behavior

See message in discord "connect to RTC", then "route not set" - cannot talk to my friends :(

Screenshots

Screenshot 1

Screenshot 2

Screenshot 3

Screenshot 4

Additional Information

No response

[Radionucleid]

подтверждаю, такая же канитель, ждем исправление, если переключиться на полный режим работы впн, без исключений, то всё работает как надо, так что надо вам посмотреть, что ещё завернуть можно по отдельности в исключения, чего-то не хватает для полноценной работы.

[KolbasovAnton]

@NotSoWell Greetings! Can You try the latest nightly version - the problem still exists? If it is, perform further actions:

1. Go to Settings -> App settings -> Logging level -> Record everything.
2. Reproduce the problem, then remember the exact time it happened.
3. Open Support tab -> Export logs and system info.
4. Send the archive to [email protected]:
   • include [windows] keyword and 751 in the subject of your email
   • specify the exact time when the issue occurred.

[NotSoWell]

@KolbasovAnton with latest nightly version problem still exists.
Archive is sent.

[Radionucleid]

Подтверждаю, не работает так же с этой версией.

[Samatoyamu]

Подтверждаю тоже, на последней ночнушке не работает войс чат в дискорде, если добавить в Apps и Websites

[rakleed]

Perhaps this information will help the developers of AdGuard VPN: https://discord.com/developers/docs/topics/voice-connections#establishing-a-voice-udp-connection

[NotSoWell]

@KolbasovAnton, Антон, данные были отправлены 3 недели назад - прошу убрать лейбл "Waiting for data" у данного ишью, спасибо.

[KolbasovAnton]

@NotSoWell Greetings, is the last nightly version fix the problem?
If not, try to delete Discord from Websites section, so it remains only in the Apps section.

[Samatoyamu]

Latest nightly doesn't fix the issue.
Deleting discord from websites, makes discord not working at all
Discord is fully working (with voice) if Website section is in "Everywhere" mode, but that's not solving the issue

[rakleed]

Also, maybe this project could help developers to find a solution: https://github.com/hdrover/discord-drover

[KolbasovAnton]

In current moment, I can only recommend to switch the exclusions to General mode ("VPN is active everywhere") for both websites and apps.

Due to the specifics of the Discord application and the implementation of exception handling in the VPN application, this issue will take additional time to resolve.

[Radionucleid]

три недели прошло... какие-то появились решения этого вопроса?

In current moment, I can only recommend to switch the exclusions to General mode ("VPN is active everywhere") for both websites and apps.

Due to the specifics of the Discord application and the implementation of exception handling in the VPN application, this issue will take additional time to resolve.

три недели прошло... какие-то появились решения этого вопроса?