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Failed to load library \Arm64\wintun.dll on ARM64 Windows 11 #780

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AlexandrPkhm opened this issue Nov 13, 2024 · 0 comments
Open
1 task

Failed to load library \Arm64\wintun.dll on ARM64 Windows 11 #780

AlexandrPkhm opened this issue Nov 13, 2024 · 0 comments
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@AlexandrPkhm
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AlexandrPkhm commented Nov 13, 2024

AdGuard VPN version

2.4.1 (1507)

Environment

- OS: Windows 11, 24H2
- Other network-level software: None

Which DNS server do you use?

Default

Use Wintun

  • yes, I do

Issue Details

Steps to reproduce:

  1. Install AdGuard VPN
  2. Try to run it
  • Note: I had two other apps (Telegram and Proton VPN) installed in the same (C:\Users\User\AppData\Roaming\Telegram Desktop/) folder. Otherwise, this issue is not reproducible.

Expected Behavior

App is started successfully

Actual Behavior

Internal error notification appears, logs contain the following records:

Logs (private info removed)

VERBOSE, AdGuardVpnSvc.exe, Logger, 4, 13.11.2024 12:27:05.771, Getting OS architecture from IsWow64Process2
INFO, AdGuardVpnSvc.exe, Logger, 4, 13.11.2024 12:27:05.771, GetOsArchitecture: Arm64
WARNING, AdGuardVpnSvc.exe, Logger, 4, 13.11.2024 12:27:05.789, Simple detection of OS bitness failed: True(True), IntPtr size is 8, dll name: C:\Program Files\AdGuardVpn\Arm64\wintun.dll
VERBOSE, AdGuardVpnSvc.exe, Logger, 4, 13.11.2024 12:27:05.792, ... due to the happened error System.InvalidOperationException: Failed to load library "C:\Program Files\AdGuardVpn\Arm64\wintun.dll" (ErrorCode: 126)
Source: AdGuard.Utils.Base

Stack trace: at AdGuard.Utils.Base.Interop.DynamicDll.DynamicDllFunctions..ctor(String dllName)
at AdGuard.Utils.Base.DllProvider.LibsDllProviderBase.jQ9EK7DRZA(Dictionary 2 , Object )
WARNING, AdGuardVpnSvc.exe, Logger, 4, 13.11.2024 12:27:05.795, Simple detection of OS bitness failed: True(True), IntPtr size is 8, dll name: C:\Program Files\AdGuardVpn\x86\wintun.dll
VERBOSE, AdGuardVpnSvc.exe, Logger, 4, 13.11.2024 12:27:05.795, ... due to the happened error System.InvalidOperationException: Failed to load library "C:\Program Files\AdGuardVpn\x86\wintun.dll" (ErrorCode: 193)
Source: AdGuard.Utils.Base
Stack trace: at AdGuard.Utils.Base.Interop.DynamicDll.DynamicDllFunctions..ctor(String dllName)
at AdGuard.Utils.Base.DllProvider.LibsDllProviderBase.jQ9EK7DRZA(Dictionary 2 , Object )

Screenshots

Screenshot 1 Screenshot 2024-11-13 at 12 48 34
@AlexandrPkhm AlexandrPkhm added the Bug Something isn't working label Nov 13, 2024
@AlexandrPkhm AlexandrPkhm changed the title Failed to load library '\Arm64\wintun.dll' on ARM64 Windows 11 Failed to load library \Arm64\wintun.dll on ARM64 Windows 11 Nov 13, 2024
@adguard-bot adguard-bot assigned Danila-Arg and unassigned adbuker Nov 25, 2024
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