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AdGuard VPN version
2.4, 2.5 beta 1
Environment
OS: 18.2
Device: iPhone 13
Operating mode
VPN
Exclusions mode
Regular
Which DNS server do you use?
Default
Custom DNS
checked all of DNS server.
Issue Details
Steps to reproduce:
Install app (4 times)
Logged. Usually try several times because it is can not connect to server and write: try one more time.
Try to find location. On this step huge problem. Have no idea, but it can be success just 2 times from 10. Usually it is can't find location.
Expected Behavior
Alway has problem with finding location. Usually it is can't find with different internet and servers and types. Tried change dns server and protocols. Same problem with all. With T-mobile carrier and Nevalink (home Internet) same problems. With Beline much eysier to find location.
Actual Behavior
Wrote to support 03.12.2024 mail information about bugs with numbers #991731 and 31001144. Still wait for solution but wrote to give money back because service is bad. Any way sent you log files here. Maybe it can help you.
Please answer the following questions for yourself before submitting an issue.
AdGuard VPN version
2.4, 2.5 beta 1
Environment
Operating mode
VPN
Exclusions mode
Regular
Which DNS server do you use?
Default
Custom DNS
checked all of DNS server.
Issue Details
Steps to reproduce:
Expected Behavior
Alway has problem with finding location. Usually it is can't find with different internet and servers and types. Tried change dns server and protocols. Same problem with all. With T-mobile carrier and Nevalink (home Internet) same problems. With Beline much eysier to find location.
Actual Behavior
Wrote to support 03.12.2024 mail information about bugs with numbers #991731 and 31001144. Still wait for solution but wrote to give money back because service is bad. Any way sent you log files here. Maybe it can help you.
Screenshots
Screenshot 1
Additional Information
adguard_vpn_logs_2.5.0_26902__2212_150459.zip
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