[$250] Hybrid - Bank account - App crashes when Onfido screen shows up

[lanitochka17]

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Version Number: 9.0.56-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5170744
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

1. Sign in on staging.new.expensify.com on web
2. Create a workspace and start a bank account flow (Go through the plaid flow only)
3. If you're using expensifail account go to OD on web and paste NVP.set('tryNewDot', {classicRedirect: {dismissed: "true"}​}); to enable access to new expensify on hybrid app
4. Sign in on hybrid app with the same account
5. Go to workspace > Workflow and click on bank account
6. Click on continue setup
7. Go through the flow until Onfido screen

Expected Result:

App works fine

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6652056_1730454634072.Screen_Recording_20241101_123745.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021856252175272588482
• Upwork Job ID: 1856252175272588482
• Last Price Increase: 2024-12-25

Issue Owner

Current Issue Owner: @Ollyws

[melvin-bot]

Triggered auto assignment to @adelekennedy (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[lanitochka17]

@adelekennedy FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[melvin-bot]

@adelekennedy Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[adelekennedy]

hmmm I'm struggling to reproduce on browserstack but that may be user error, asking for a buddy check

[melvin-bot]

@adelekennedy Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021856252175272588482

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Ollyws (External)

[melvin-bot]

@Ollyws @adelekennedy this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

@Ollyws, @adelekennedy Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@Ollyws, @adelekennedy 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[Ollyws]

Still awaiting proposals...

[melvin-bot]

@Ollyws, @adelekennedy Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@Ollyws, @adelekennedy 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[melvin-bot]

@Ollyws @adelekennedy this issue is now 4 weeks old, please consider:

• Finding a contributor to fix the bug
• Closing the issue if BZ has been unable to add the issue to a VIP or Wave project
• If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

[melvin-bot]

@Ollyws, @adelekennedy 10 days overdue. I'm getting more depressed than Marvin.

[adelekennedy]

I can't reliably reproduce so I am going to move to close this for now!

[IuliiaHerets]

This issue is still reproducible in the latest build (v9.0.78-2) via manual and Plaid

XRecorder_25122024_143300.mp4

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸