Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update generic "not detectable" error to include support email #194

Open
emmambd opened this issue Nov 18, 2024 · 0 comments · Fixed by #196
Open

Update generic "not detectable" error to include support email #194

emmambd opened this issue Nov 18, 2024 · 0 comments · Fixed by #196
Assignees

Comments

@emmambd
Copy link

emmambd commented Nov 18, 2024

What is the issue and why is it an issue?

As referenced in #140, the "undetectable" error is very generic and makes it difficult for users to know how to solve the problem: "Sorry, this version is not yet implemented or not detectable !"

While providing more specific error messages is a larger issue, a quick minor improvement would be to:

• Specify that a new version cannot be found, potentially with some quick suggestions for what the producer can check (404 URL for example?)
• Providing a support email to follow up with questions

Replacement text:

Sorry, the validator failed to parse this file. Please check that the URL is available and points to a gbfs.json file. If you have any questions, please write to [email protected]. Thank you

Please describe some potential solutions you have considered (even if they aren’t related to GBFS).

Before After
Image Image
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

Successfully merging a pull request may close this issue.

2 participants