Replies: 7 comments 4 replies
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Would you please take a screenshot of the following page, blackout "Handset Group Security Sync Key", and post here? Settings −> xDrip+ Sync settings |
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All of our phones have fixed IP addresses when on the home WiFi network and I have set up DesertSync because it seems that our internet connection can drop at night and by using desert sync it will carry on. |
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@jamorham Would you please have a look at this? |
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Have you disabled battery optimization of xDrip by Android? |
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In Android Settings, what do you see at the following? |
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Update: |
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Update: |
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Hello :-) I am using my Samsung Galaxy S6 (SM-G920I, running Android 7.0, everything except xDrip+ works fine) to follow as xDrip+ Sync Follower the xDrip+ (with Dexcom Anubis G6) of my T1D daughter.
When my phone is accessing the Internet via WiFi xDrip+ is working great, but if I'm away from home and there is no WiFi and the phone has to use mobile data, my xDrip+ does not get data. Internet browser and Google and all other internet-using apps work fine on mobile data, just not xDrip+.
In the event log it shows occasionally messages like (not every 5min) "DoNothingService 12:23 Restarting collection service + full wakeup due to minsago:63!!!", nothing else what could be helpful.
If I reboot the phone I get one dot, then it does not receive any further data. If I reboot again I get one dot again...
I checked all the usual suspects like "Allow background data usage", "Allow unrestricted data usage", "Do not optimise battery usage", permissions for everything, ..., but nothing stands out.
My wife is following my daughter's xDrip+ with an older Samsung J5 (SM-J500Y, Android 6.0.1) and she receives xDrip+ data without problems both via WiFi and mobile data.
We always use the latest "nightly" xDrip+ version.
Does anybody have some hints how to fix the problem? My old Samsung S6 is great except for that xDrip+ data problem :-(
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