To analyse the data for a hotel bookings, which shows
- type of hotel,
- arrival details,
- cancellation details,
- booking channels
CSV is available in the dataset folder. Link
To create a summary by analysing the factors available in the dataset
- City hotels are twiced as much booked as Resorts.
- There is a huge percentage of cancellation in City hotels, i.e. people are more inclined to cancel a booking at a City hotel than Resorts
-
2016 was a high booking period, and the general preferences of the booking are -
- Summer season
- and weekends
-
Types of visitors are mostly couples or individuals, with high number of bookings from Portugal, Uk, France, Germany, Spain
- marget segments are mostly Online/Offline Travel Agents & Travel Operators
- Most bookings do not have any sort of deposit, which can contribute to the high cancellation rate.
- Guests are not often repeated, which means either the experience is not good, or the segment has not been marketed yet.
- Price graph shows that the spike is prices during the summer season, (May - August). The surge is prices of Resorts are quite high than that of City Hotels.
- Find reasons for low repitition of customers
- Add minimum deposit to see if it affects the number of bookings and cancellation.