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hotel_booking_demand

Analysis of Hotel Bookings

Exercise

To analyse the data for a hotel bookings, which shows

  • type of hotel,
  • arrival details,
  • cancellation details,
  • booking channels

Data

CSV is available in the dataset folder. Link

Task

To create a summary by analysing the factors available in the dataset

Solution

Conclusion

  • City hotels are twiced as much booked as Resorts.

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  • There is a huge percentage of cancellation in City hotels, i.e. people are more inclined to cancel a booking at a City hotel than Resorts

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  • 2016 was a high booking period, and the general preferences of the booking are -

    • Summer season
    • and weekends

    image

  • Types of visitors are mostly couples or individuals, with high number of bookings from Portugal, Uk, France, Germany, Spain

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  • marget segments are mostly Online/Offline Travel Agents & Travel Operators
  • Most bookings do not have any sort of deposit, which can contribute to the high cancellation rate.
  • Guests are not often repeated, which means either the experience is not good, or the segment has not been marketed yet.
  • Price graph shows that the spike is prices during the summer season, (May - August). The surge is prices of Resorts are quite high than that of City Hotels.

image

Future steps

  • Find reasons for low repitition of customers
  • Add minimum deposit to see if it affects the number of bookings and cancellation.