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[Help] Sign pdf very slow. #2545

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ivoarch opened this issue Dec 22, 2024 · 4 comments
Open

[Help] Sign pdf very slow. #2545

ivoarch opened this issue Dec 22, 2024 · 4 comments
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@ivoarch
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ivoarch commented Dec 22, 2024

Hi, I try to sign document *.pdf but sign option is unusable because is very slow .

Any idea what cause this issue ?

Thanks!

@dosubot dosubot bot added the needs investigation Issues that require further investigation label Dec 22, 2024
@Frooodle
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can you explain how you are signing the doc, go into more detail on this issue please

@Stirling-Tools Stirling-Tools deleted a comment from dosubot bot Dec 22, 2024
@ivoarch
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ivoarch commented Dec 22, 2024

can you explain how you are signing the doc, go into more detail on this issue please

Hi, I test a lot of times with diferent pdf files .
I go to the option to sign document, then I click on the button "Click or Drag & Drop" > then I select a .*pdf file for test .

The files I test are small size not more 50kb .

After I upload the file, I select the option "Draw Signature" and inside the area where I have to draw I try to write the signature with my finger on my phone (Android 15) Pixel 6a Pro 12gb Ram . But it start super slow and does not write the lines as expected .

My server info

Dedicated CCX13 Server from Hetzner Cloud with 2VCPU and 8GB Ram . Using at the moment less than half of the Ram, and with a low CPU consumption.

edit: I also try with defferent browsers - Chromium, Firefox . Both with default setups for the tests .

edit: Same phone w/o issue to sign docu with Xodo as example .

@Frooodle
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AHH! We are working on improving the drawing for mobile and tablet support and to ensure it's less laggy, should be released soon!

@ivoarch
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ivoarch commented Dec 22, 2024

AHH! We are working on improving the drawing for mobile and tablet support and to ensure it's less laggy, should be released soon!

Thanks!

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