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is_torch_npu_available and is_torch_tpu_available are not equivalent, I'm afraid. I suspect that your transformers version is a bit too old, as it seems like is_torch_npu_available does not yet exist in it. Could you run pip show transformers to see what version you're on?
For reference, Sentence Transformers requires transformers>=4.41.0.
Fix this by changing in sentence_transformers\util.py
replace 'from transformers import is_torch_npu_available' with 'from transformers.utils.import_utils import is_torch_tpu_available'
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