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Please help me resolve the package service execution failure on Synology DS923+. #414

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rlawnsdud117 opened this issue Jul 22, 2024 · 2 comments
Open

Please help me resolve the package service execution failure on Synology DS923+. #414

rlawnsdud117 opened this issue Jul 22, 2024 · 2 comments

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@rlawnsdud117
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rlawnsdud117 commented Jul 22, 2024 •
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Description of the problem

image

I accidentally deleted the /var/packages/r8152 folder and /opt/sbin/spk_su during an overloaded driver reinstall process 1 day ago, and now I'm getting this message.
When I tried to restart the package, I received a 'package service execution failure' message.

Description of your products

  • the product name of your NAS model
    • and output of uname -a command
      Linux SpringTreeNAS 4.4.302+ #69057 SMP Fri Jan 12 17:01:14 CST 2024 x86_64 GNU/Linux synology_r1000_923+
    • DSM version 7.2
  • the product name of the ethernet dongle : EFM ipTIME U25G
    image

Description of your environment

  • connect directly to a PC or using a Ethernet switch
    • PC: NIC model name or chipset name : Realtek Gaming 2.5GbE Family Controller
    • Ethernet switch: model name : NEXT-7255GH
  • cable category (Cat.5e or Cat.6 or Cat.7) : Cat. 6 , cat 7

Output of dmesg command

(paste output here, or attach as a file)
[dmesg.txt](https://github.com/user-attachments/files/16330283/dmesg.txt)

Output of lsusb command

|__usb1          1d6b:0002:0404 09  2.00  480MBit/s 0mA 1IF  (Linux 4.4.302+ xhci-hcd xHCI Host Controller 0000:06:00.3) hub
  |__1-1         f400:f400:0100 00  2.00  480MBit/s 200mA 1IF  (Synology DiskStation 65002B971F238D11)
  |__1-3         05e3:0610:0656 09  2.10  480MBit/s 100mA 1IF  (GenesysLogic USB2.1 Hub ffffffd6ffffffa3ffffffebffffffcb) hub
    |__1-3.3     0bda:8156:3104 00  2.10  480MBit/s 200mA 2IFs (Realtek USB 10/100/1G/2.5G LAN 401300E04C68008D)
    |__1-3.4     051d:0002:0106 00  2.00   12MBit/s 100mA 1IF  (American Power Conversion Back-UPS BX950MI  FW:295201G -302201G  9B2113A30468)
|__usb2          1d6b:0003:0404 09  3.00 5000MBit/s 0mA 1IF  (Linux 4.4.302+ xhci-hcd xHCI Host Controller 0000:06:00.3) hub

Output of ifconfig -a command

docker0   Link encap:Ethernet  HWaddr 02:42:77:7F:CB:00
          inet addr:172.17.0.1  Bcast:172.17.255.255  Mask:255.255.0.0
          inet6 addr: fe80::42:77ff:fe7f:cb00/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:210487 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1533667 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:3071245692 (2.8 GiB)  TX bytes:3190255767 (2.9 GiB)

docker-2b Link encap:Ethernet  HWaddr 02:42:DF:FF:2E:BD
          inet addr:172.18.0.1  Bcast:172.18.255.255  Mask:255.255.0.0
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

docker-2f Link encap:Ethernet  HWaddr 02:42:72:CA:E8:10
          inet addr:172.21.0.1  Bcast:172.21.255.255  Mask:255.255.0.0
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

docker236 Link encap:Ethernet  HWaddr 92:D1:34:B3:80:13
          inet6 addr: fe80::90d1:34ff:feb3:8013/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:5811 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3621 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:899323 (878.2 KiB)  TX bytes:2487350 (2.3 MiB)

docker252 Link encap:Ethernet  HWaddr C2:78:41:E3:73:4A
          inet6 addr: fe80::c078:41ff:fee3:734a/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2112 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:448176 (437.6 KiB)

docker38e Link encap:Ethernet  HWaddr 4E:12:7D:33:63:40
          inet6 addr: fe80::4c12:7dff:fe33:6340/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2112 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:448176 (437.6 KiB)

docker3e0 Link encap:Ethernet  HWaddr 7E:53:1F:1E:71:C9
          inet6 addr: fe80::7c53:1fff:fe1e:71c9/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2104 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:447132 (436.6 KiB)

docker55b Link encap:Ethernet  HWaddr 76:B0:06:E3:5E:7F
          inet6 addr: fe80::74b0:6ff:fee3:5e7f/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2112 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:448176 (437.6 KiB)

docker666 Link encap:Ethernet  HWaddr 46:84:3B:E0:35:6A
          inet6 addr: fe80::4484:3bff:fee0:356a/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:204676 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1532158 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:3073293187 (2.8 GiB)  TX bytes:3188216593 (2.9 GiB)

docker787 Link encap:Ethernet  HWaddr 8A:3C:B7:52:E1:51
          inet6 addr: fe80::883c:b7ff:fe52:e151/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2112 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:448176 (437.6 KiB)

dockerd38 Link encap:Ethernet  HWaddr E6:04:72:C8:75:5A
          inet6 addr: fe80::e404:72ff:fec8:755a/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2112 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:448176 (437.6 KiB)

dockere81 Link encap:Ethernet  HWaddr 9E:6B:60:06:22:ED
          inet6 addr: fe80::9c6b:60ff:fe06:22ed/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2117 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:448614 (438.0 KiB)

dockerf2e Link encap:Ethernet  HWaddr 42:9A:C5:43:BB:21
          inet6 addr: fe80::409a:c5ff:fe43:bb21/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2101 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:0 (0.0 B)  TX bytes:446886 (436.4 KiB)

eth0      Link encap:Ethernet  HWaddr 90:09:D0:32:6E:CA
          UP BROADCAST SLAVE MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:53 base 0x8000

eth1      Link encap:Ethernet  HWaddr 90:09:D0:32:6E:CB
          UP BROADCAST RUNNING SLAVE MULTICAST  MTU:1500  Metric:1
          RX packets:1763922 errors:0 dropped:0 overruns:0 frame:0
          TX packets:536888 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:354544320 (338.1 MiB)  TX bytes:3106097976 (2.8 GiB)
          Interrupt:54 base 0xc000

lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:222261 errors:0 dropped:0 overruns:0 frame:0
          TX packets:222261 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:3079971774 (2.8 GiB)  TX bytes:3079971774 (2.8 GiB)

ovs-syste Link encap:Ethernet  HWaddr 0A:D3:04:05:04:B8
          BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

ovs_eth0  Link encap:Ethernet  HWaddr 90:09:D0:32:6E:CA
          inet addr:169.254.17.23  Bcast:169.254.255.255  Mask:255.255.0.0
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

ovs_eth1  Link encap:Ethernet  HWaddr 90:09:D0:32:6E:CB
          inet addr:192.168.50.161  Bcast:192.168.50.255  Mask:255.255.255.0
          inet6 addr: fe80::9209:d0ff:fe32:6ecb/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:1596639 errors:0 dropped:0 overruns:0 frame:0
          TX packets:305413 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:320541904 (305.6 MiB)  TX bytes:3106097706 (2.8 GiB)

sit0      Link encap:IPv6-in-IPv4
          NOARP  MTU:1480  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
          inet addr:10.8.0.8  P-t-P:10.8.0.8  Mask:255.255.255.0
          UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
          RX packets:18 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:500
          RX bytes:864 (864.0 B)  TX bytes:0 (0.0 B)````
@transformcube
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The CPU of DS923+ is AMD Ryzen R1600, the driver must be compiled for this CPU, otherwise it will not work.

@bb-qq
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bb-qq commented Sep 18, 2024

Did you try full re-installation?
https://github.com/bb-qq/r8152/wiki/Troubleshooting#uninstall-completely--full-reinstallation

If your issue is not resolved, please submit logs described below:
https://github.com/bb-qq/r8152/wiki/Troubleshooting#how-to-investigate-if-the-driver-does-not-work-properly

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@bb-qq @rlawnsdud117 @transformcube