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Region admins are not allowed to reject visit reports, this is a rule from before implementation of 72 hour orgs where staff can be regionAdmin users but also work with direct visits, unlike non-72 hour routing org region admins.
Adding this issue for consideration and discussion of whether we should rethink this.
Region admins are not allowed to reject visit reports, this is a rule from before implementation of 72 hour orgs where staff can be regionAdmin users but also work with direct visits, unlike non-72 hour routing org region admins.
Adding this issue for consideration and discussion of whether we should rethink this.
reference: https://oliver.zendesk.com/agent/tickets/20042
the user must be:
NOT a read only within the region AND (either an org admin or superadmin) AND NOT region admin
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