[Silicon labs Flasher] Unable to flash SONOFF to make zigbee2MQTT back

[tuxtux59]

Describe the issue you are experiencing

I have some issues with my Zigbee2MQTT add-onn and with some research I found out that my Zigbee dongle needs an update but using Silicon labs flasher add-on I have nothing.

I don't know which precise model it is (P or E or else) but here is what I got in the add-onn logs

[11:15:20] INFO: Checking /dev/ttyACM0 identifying SONOFF Zigbee 3.0 USB Dongle Plus V2 from ITEAD.
[11:15:20] WARNING: No firmware found for the selected device, assuming firmware is installed.

Maybe first answer would be how to find the precise model is it and check the current firmware version but I don't know how to proceed

Thanks

What type of installation are you running?

Home Assistant OS

Which operating system are you running on?

Home Assistant Operating System

Which add-on are you reporting an issue with?

Silicon Labs Flasher

What is the version of the add-on?

0.3.1

Steps to reproduce the issue

1. Plug the dongle in
2. Start the silicon labs if not running
3. check the logs
   ...

System Health information

There are currently no repairs available

System Information

version	core-2024.11.3
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.4
os_name	Linux
os_version	6.6.31-haos-raspi
arch	aarch64
timezone	Europe/Paris
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	5000
Installed Version	2.0.1
Stage	running
Available Repositories	1474
Downloaded Repositories	57

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 13.2
update_channel	stable
supervisor_version	supervisor-2024.11.4
agent_version	1.6.0
docker_version	27.2.0
disk_total	28.5 GB
disk_used	19.7 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	rpi4-64
supervisor_api	ok
version_api	ok
installed_addons	Duck DNS (1.18.0), File editor (5.8.0), Terminal & SSH (9.15.0), Spotify Connect (0.13.0), ESPHome Device Compiler (2024.11.1), Studio Code Server (5.17.3), NGINX Home Assistant SSL proxy (3.11.1), Mosquitto broker (6.4.1), Uptime Kuma (0.12.4), Grocy (0.22.1), motionEye (0.21.0), Silicon Labs Flasher (0.3.1), Zigbee2MQTT (1.41.0-1)

Recorder

oldest_recorder_run	17 novembre 2024 à 10:16
current_recorder_run	27 novembre 2024 à 09:10
estimated_db_size	470.34 MiB
database_engine	sqlite
database_version	3.45.3

Anything in the Supervisor logs that might be useful for us?

No response

Anything in the add-on logs that might be useful for us?

No response

Additional information

No response

[LordMGR]

I think the V2 ist the "E" model.

[FPSUsername]

I have the same error on the v2 (which is the E version), but you can add the firmware url, except it doesn't work either.

https://community.home-assistant.io/t/si-labs-flasher-addon-with-sonoff-zbdongle-e/810838