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<!DOCTYPE HTML>
<html>
<head>
<title>KSM Booking</title>
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<link href='http://fonts.googleapis.com/css?family=Open+Sans:400,700,800,600,300' rel='stylesheet' type='text/css'>
<link href="css/bootstrap.css" rel="stylesheet" type="text/css" media="all" />
<link href="css/bootstrap-theme.min.css" rel="stylesheet" type="text/css" media="all" />
<link href="css/style.css" rel="stylesheet" type="text/css" media="all" />
<link href="css/font-awesome.css" rel="stylesheet" type="text/css" media="all" />
<link href="css/carousel.css" rel="stylesheet" type="text/css" media="all" />
<link href="css/owl.carousel.css" rel="stylesheet" type="text/css" media="all" />
<script src="js/jquery-1.10.2.min.js" type="text/javascript"></script>
<script src="js/bootstrap.js" type="text/javascript"></script>
<script src="js/bootstrap.min.js" type="text/javascript"></script>
<script src="js/owl.carousel.js" type="text/javascript"></script>
<script>
$(document).ready(function() {
var owl = $("#owl-demo");
owl.owlCarousel({
items :4, //10 items above 1000px browser width
itemsDesktop : [1000,4], //5 items between 1000px and 901px
itemsDesktopSmall : [900,3], // 3 items betweem 900px and 601px
itemsTablet: [600,2], //2 items between 600 and 0;
itemsMobile : false // itemsMobile disabled - inherit from itemsTablet option
});
// Custom Navigation Events
$(".next").click(function(){
owl.trigger('owl.next');
})
$(".prev").click(function(){
owl.trigger('owl.prev');
})
});
</script>
<script type="text/javascript">
// Login Form
$(function() {
var button = $('#loginButton');
var box = $('#loginBox');
var form = $('#loginForm');
button.removeAttr('href');
button.mouseup(function(login) {
box.toggle();
button.toggleClass('active');
});
form.mouseup(function() {
return false;
});
$(this).mouseup(function(login) {
if(!($(login.target).parent('#loginButton').length > 0)) {
button.removeClass('active');
box.hide();
}
});
});
</script>
</head>
<body>
<!-- Start Header -->
<div class="header">
<div class="header-top">
<div class="wrap">
<div class="header-top-left">
<p>Support: 080-22556784</p>
</div>
<div class="header-top-right">
<ul>
<li><a href ="faq.html"><i class="fa fa-comments"></i>FAQs</a></li>
<li><a href ="support.html">Support</a></li>
<li><a href ="tc.html">Terms & Conditions</a></li><li><a href="admin.html">Admin</a></li>
</ul>
</div>
<div class="clear"></div>
</div>
</div>
<div class="header-logo-nav">
<div class="navbar navbar-inverse navbar-static-top nav-bg" role="navigation">
<div class="container">
<div class="navbar-header">
<button type="button" class="navbar-toggle" data-toggle="collapse" data-target=".navbar-collapse">
<span class="sr-only">Toggle navigation</span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</button>
<div class="logo"> <a class="navbar-brand" href="index.html"><img src="images/logo.png" alt="" /></a></div>
<div class="clear"></div>
</div>
<div class="collapse navbar-collapse">
<ul class=" menu nav navbar-nav">
<li><a href="index.html">Home</a></li>
<li ><a href="about.html">About us</a></li>
<li><a href="mybookings.html">My Booking</a></li>
<li><a href="cancellation.html">Cancellation</a></li>
<li><a href="print.html">Print Ticket</a></li>
<li><a href="contact.html">Contact Us</a></li>
</ul>
</div><!--/.nav-collapse -->
</div>
</div>
<div class="clear"></div>
</div>
</div>
<!-- End Header -->
<!-- Start Main Content -->
<div class="main">
<div class="wrap">
<div class="col-lg-12">
<div class="about-desc">
<h2>Terms & Conditions</h2>
<p><h3>Payment Options</h3> <br>
<h4>1. Online Card Payments</h4><br>
Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your
card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing
through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway,
an authorization code and confirmation of completion of transaction.
<br>
KSM Booking, as a Verisign Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card
information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with
a credit card at the website is even safer than using a credit card at a restaurant because we do not retain your credit card information.
You can be assured that KSM Booking offers you the highest standards of security currently available on the internet so as to ensure that your
shopping experience is private, safe and secure.
<br>
If the payment on the credit card is declined for some reason, alternate payment instructions must be received by KSM Booking 72 hours prior to
the time of departure; else, the order is liable to be cancelled.
<br>
KSM Booking charges a service fee on all Bus bookings. In case of cancellation of booking, this fee is non-refundable.
<br>
<h4>2. Internet Banking</h4><br>
If you have an account with any of the below mentioned banks, then you can pay for your order through the respective bank's net banking
options and the amount will be automatically debited from your account. KSM Booking.com processes payments through an online gateway system
which enables safe and secure transactions.
<br>
- HDFC<br>
- Allahabad Bank<br>
- Axis Bank<br>
- RBS<br>
- SBI<br>
- YES<br>
- Bank of India
<br>
- IDBI
<br>
- Karnataka Bank<br>
- Kotak Bank<br>
- PNB<br>
- Catholic Syrian Bank<br>
- ING VYSYA Bank<br>
- ICICI<br>
- Standard Chartered<br>
- Tamil Nadu Cooperative Bank<br>
- Development Bank of Singapore<br>
- Punjab & Maharashtra Bank<br>
- Canara Bank<br>
<h4>Transaction Confirmation</h4>
<br>
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of
confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period,
first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
<br>
<h4>Delivery of Products/Services</h4>
<br>
<h4>What is an e-ticket? </h4><br>
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper
ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-ticket.
<br>
How will I get my e-ticket details?<br>
Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 8
hours of making your booking with KSM Booking.com, please call our Customer Care Representative on 955 5800 800.
<br>
KSM Booking Online Pvt. Ltd. shall not be liable if customers do not comply with this requirement.
<br>
Is it necessary to carry my e-ticket with me?<br>
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by KSM Booking.com. In the event that you fail to present a copy of your
e-ticket, KSM Booking Online Pvt. Ltd. will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling.
<br>
How will I get my boarding pass for an e-Ticket?<br>
You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver's license etc.) at the
airline check-in counter. Thereafter the airline representative will issue your boarding pass.
<br>
Prepaid Ticket Advice ("PTA")<br>
A PTA is a Prepaid Ticket Advice. We will give you a PTA number that you need to present at the airport check-in counter of the airline.
The airline representative will print and give you your ticket at that time.
<br>
Amendment and Cancellation policy
<br>
You can cancel your domestic flight bookings online. Log in to My Bookings, select the relevant booking and click on the Cancel button.
For online cancellation, KSM Booking will charge Rs. 300 per person per sector as standard cancellation charges
<br>
To amend/cancel your ticket offline, call KSM Booking Customer Care on 9555 800 800. For all offline cancellation of domestic flights a standard
charge of Rs. 500 per person per sector, over and above the airline's own cancellation charge will apply. For international flight bookings,
a standard fee of Rs 1000 per person would be charged, over and above the airline's own cancellation charge.
<br>For rescheduling of domestic flights, KSM Booking will charge Rs. 300 per person per sector as standard rescheduling charges.
<br>For no-show on domestic flights, KSM Booking will charge Rs. 100 per person per sector as standard no-show charges..
<br>Please refer to airline specific amendment and cancellation policy while using KSM Booking services. You may be required to directly contact
the nearest airline office (of the concerned airline) to get your reservation cancelled
<br>Refund Policy
<br>The refund accruing to the KSM Booking Customer shall be processed within 15-20 working days from the date of the cancellation request
and subject to receipt of the refunds from the service provider or Airline. If we have received the payment through a valid credit card, then
the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a
maximum of 30 days from date of cancellation of ticket. All refunds shall be processed subject to processing of refunds by the respective
airline/service provider.
<br>KSM Booking acts only as a facilitator of services and shall not be held liable for any changes, deficiencies, disputes, etc. related to the
services being provided by the third party service providers, including the matters related to delays in refunds or no refunds, of the fares and
charges paid to third party service providers.
<br>Please note convenience fee charged at the time of booking will not be refundable.
<br>What are the cancellation/amendment charges?
<br>Cancellation and/or amendment of airline tickets are at all times subject to fees/charges/levies/payments as may be levied or may be
payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets,
you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked.
Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.
Except to the extent stated in the individual airline/carrier terms and conditions or otherwise applicable to specific tickets booked/issued,
cancellation fee are payable as follows.
<br>You can cancel domestic flight bookings online. Log in to My Bookings, select the relevant booking and click on the Cancel button.
For online cancellation, KSM Booking will charge Rs. 300 per person per sector as standard cancellation charges. To amend/cancel your ticket
offline, contact KSM Booking Customer Care at 9555 800 800. For international flight bookings, call 9555 800 800. For all offline cancellation
of domestic flights a standard charge of Rs. 500 per person per sector, over and above the airline's own cancellation charge will apply.
While for international flight bookings a standard fee of Rs 1000 per person would be charged, over and above the airline's own cancellation
charge.
<br>The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased
is subject to any additional cancellation fee or charge and KSM Booking assumes no liability whatsoever in this regard.
<br>Note: Unless expressly stated otherwise, it is mandatory to contact KSM Booking for refunds and the airline will route the refund for
your tickets booked on the website, through KSM Booking.
<br>The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund
process cannot be initiated with the airline. Refund would be through cheque or demand draft.
<br>In case you avail the website's hotel reservation service and are, thereafter, not contactable on the contact details provided in this regard,
then the hotel reservation selected by you will stand cancelled and KSM Booking would not be liable for any charges/expenses incurred by you,
either directly or indirectly in this regard.
<br>Promotion Codes
<br>KSM Booking.com generates promotion codes from time to time which may be availed on the site as a discount coupon.
<br>KSM Booking.com reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part,
the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.
<br>In case of dispute with any party, KSM Booking.com's decision will be binding and final.
<br>When you register with KSM Booking.com, we or any of our partners/affiliate/group companies may contact you from time to time to
provide the offers/information of such products/services
</div>
</div>
<div class="testimonials-news">
<div class="news partners">
<div class="wrap">
<div class="row">
</div><!-- /.col-lg-4 -->
</div>
</div>
</div>
</div>
</div>
<!-- End Main Content -->
<!-- Start Footer -->
<span class="footer-arrow"></span>
<div class="footer">
<div class="wrap">
<div class="row">
<div class="col-lg-6">
<h2>About KSM Booking</h2>
<p>KSM bus booking is an Online Bus Booking by the Our team. Any issues can be brought up to the judicial of the District & Sessions Court, Gwalior. </p>
<ul class="links">
<li><a href="about.html">About</a> /</li>
<li><a href="tc.html">Term of Services</a> </li>
</ul>
</div>
<div class="col-lg-6">
<div class="products-list">
<ul>
</ul>
<ul>
</ul>
<div class="clear"></div>
</div>
<div class="subscribe">
<form>
<input type="text" placeholder="[email protected]" />
<input type="submit" value="Subscribe" />
</form>
</div>
</div>
</div>
</div>
</div>
<div class="footer-bottom">
<div class="wrap">
<div class="copy-right">
<p>KSM Booking Copyright © 2019-2022 all right reserved. </p>
</div>
<div class="social-icons">
<ul>
<li><a href="http://www.twitter.com"><i class="fa fa-twitter"></i></a></li>
<li><a href="http://www.facebook.com"><i class="fa fa-facebook"></i></a></li>
<li><a href="http://www.google.com"><i class="fa fa-google-plus"></i></a></li>
<li><a href="#"><i class="fa fa-rss"></i></a></li>
<li><a href="http://www.linkedin.com"><i class="fa fa-linkedin"></i></a></li>
</ul>
</div>
<div class="clear"></div>
</div>
</div>
<!-- End Footer -->
</body>
</html>