Identification of Key Barriers to Effective Onboarding

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This sub-issue focuses on identifying the key barriers to effective onboarding for Knative Eventing, based on the data collected and analyzed from the usability research. The goal is to pinpoint specific pain points and challenges that users face, providing actionable insights for improving the onboarding process.

Tasks:

1. Review Data from Usability Research:

Thoroughly review the data collected from surveys, interviews, and usability testing sessions.
Identify recurring themes, patterns, and specific challenges reported by participants.

2. Categorize Barriers:

Categorize the identified barriers into logical groups (e.g., documentation issues, technical difficulties, user interface challenges). Prioritize the barriers based on their frequency and impact on the onboarding process.

3. Detail Each Barrier:

Provide a detailed description of each identified barrier, including specific examples from the usability research. Explain how each barrier affects the user’s onboarding experience and the overall usability of Knative Eventing.

4. Suggest Potential Solutions:

Propose potential solutions or improvements for each identified barrier.
Consider feedback from participants and best practices in user experience design.

5. Document Findings:

Compile the findings into a comprehensive report.
Include visuals, quotes, and examples from the research to illustrate the key points.

Link to Main Issue:

Onboarding Experience Study for Knative Eventing #130

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