PowerToys starts but doesn't work.

[arccassin]

Microsoft PowerToys version

0.87.1

Installation method

PowerToys auto-update

Running as admin

None

Area(s) with issue?

General

Steps to reproduce

After updating PowerToys from 0.87.0 to 0.87.1, it starts but does not work. The program icon hangs in the tray, but cannot be clicked with either the right or left mouse button.
Reinstalling from GitHub and Microsoft Store didn't help. Removing and installing 0.87.0 also did not help.

In the system log there is this information about the startup error:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2024-12-22T20:06:39.5399952Z" /> 
  <EventRecordID>79395</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>BigPC</Computer> 
  <Security /> 
 </System>
 <EventData>
  <Data>PowerToys.AdvancedPaste.exe</Data> 
  <Data>0.87.1.0</Data> 
  <Data>67200000</Data> 
  <Data>KERNELBASE.dll</Data> 
  <Data>10.0.19041.1826</Data> 
  <Data>299341e8</Data> 
  <Data>c0000602</Data> 
  <Data>000000000010fb62</Data> 
  <Data>fb0</Data> 
  <Data>01db54ad030c75b5</Data> 
  <Data>C:\Users\Professional\AppData\Local\PowerToys\WinUI3Apps\PowerToys.AdvancedPaste.exe</Data> 
  <Data>C:\Windows\System32\KERNELBASE.dll</Data> 
  <Data>0f0693f1-0798-4baa-84ac-40da7d5e1280</Data> 
  <Data /> 
  <Data /> 
 </EventData>
</Event>

All logs are empty of errors except one:
C:\Users\User\AppData\Local\Microsoft\PowerToys\RegistryPreview\ModuleInterface\Logs\v0.87.1

Details

[2024-12-22 03:06:15.883407] [p-20332] [t-20204] [info] RegistryPreview logger is initialized
[2024-12-22 03:06:15.883584] [p-20332] [t-20204] [info] Registry Preview object is constructing
[2024-12-22 03:06:15.884014] [p-20332] [t-20204] [info] Registry Preview settings are empty
[2024-12-22 03:21:23.034116] [p-11692] [t-14384] [info] RegistryPreview logger is initialized
[2024-12-22 03:21:23.034237] [p-11692] [t-14384] [info] Registry Preview object is constructing
[2024-12-22 03:21:23.034439] [p-11692] [t-14384] [error] unApply of HKCU\Software\Classes\regfile\shell\preview\command\Default:C:\Users\Professional\AppData\Local\PowerToys\WinUI3Apps\PowerToys.RegistryPreview.exe "%1": RegOpenKeyExW failed: ￍ￥ ￳￤￠￥￲￱� ￭￠￩￲￨ ￳￪￠￧￠￭￭￩ ￴￠￩￫.
[2024-12-22 03:21:23.034519] [p-11692] [t-14384] [error] unApply of HKCU\Software\Classes\regfile\shell\preview\icon:C:\Users\Professional\AppData\Local\PowerToys\WinUI3Apps\Assets\RegistryPreview\RegistryPreview.ico: RegOpenKeyExW failed: ￍ￥ ￳￤￠￥￲￱� ￭￠￩￲￨ ￳￪￠￧￠￭￭￩ ￴￠￩￫.
[2024-12-22 03:21:23.034534] [p-11692] [t-14384] [error] Failed to unapply enabled registry change set.
[2024-12-22 03:21:23.034546] [p-11692] [t-14384] [info] Registry Preview settings are empty

✔️ Expected Behavior

The application start and work

❌ Actual Behavior

The application does not open and does not work

Other Software

No response

[jaimecbernardo]

/bugreport
Although it might not work 🤔 As a current try to workaround this, if it's Advanced Paste that's not working well, Can you please try disabling it manually by editing "%LOCALAPPDATA%\Microsoft\PowerToys\settings.json" and setting "AdvancedPaste" to "false" instead of "true" ? And then send a bug report?

[microsoft-github-policy-service]

Hi there!

We need a bit more information to really debug this issue. Can you add a "Report Bug" zip file here? You right click on our system tray icon and just go to report bug. Then drag the zipfile from your desktop onto the GitHub comment box in this issue. Thanks!