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error "Downloaded subtitles isn't valid for this file:" manual download subtitle from subdl.com #2811

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Pilot-Test-94 opened this issue Dec 29, 2024 · 11 comments

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@Pilot-Test-94
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Pilot-Test-94 commented Dec 29, 2024

BAZARR Downloaded subtitles isn't valid for this file: /video/Movies/Harry Potter and the Chamber of Secrets (2002)/Harry Potter and the Chamber of Secrets (2002).mp4

v1.5.0

@Pilot-Test-94 Pilot-Test-94 changed the title error "Downloaded subtitles isn't valid for this file:" manual download subtitle subdl.com error "Downloaded subtitles isn't valid for this file:" manual download subtitle from subdl.com Dec 29, 2024
@morpheus65535
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Without a debug log reproducing this specific download attempt, there's not much I can do.

@Pilot-Test-94
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bazarr.log

you can refer log file

@Pilot-Test-94
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download manual from Opensubtitle.com. No issue

@Pilot-Test-94
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image

@morpheus65535
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May be fixed in upcoming 1.5.1. Let me know.

@Pilot-Test-94
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I tested version 1.5.1-beta.3. The issue is still occurring

@morpheus65535
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You have database issues with 1.5. Can you provide debug log with 1.5.1-beta.3 to confirm if that's fixed at least?

@Pilot-Test-94
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image
image

@Pilot-Test-94
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Pilot-Test-94 commented Dec 31, 2024

bazarr (1).log
The debug log for version 1.5.1-beta.3 indicates that SubDL is not functioning, while OpenSubtitle is working as expected.

@morpheus65535
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It seems that the zipped subtitles returned by subdl aren't recognized as valid zip files. If you try to download files usng the url in your log, do they work?

@Pilot-Test-94
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I tried to download the link from the log, but it was unsuccessful

image

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