Product Numer Invalid Error

[puru123456789]

Hello

I followed the complete process.

But when I open the sample data it says connection successful but in the next second, a pop comes up saying Product Number Invalid and can't move forward.

Please help to resolve this. @neuralpain

Thanks

[neuralpain]

Send me a message on TG. I'll attempt to remotely assist you with the time that I have right now.