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Unable to launch #4

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ensingerphilipp opened this issue Jun 19, 2023 · 9 comments
Open

Unable to launch #4

ensingerphilipp opened this issue Jun 19, 2023 · 9 comments

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@ensingerphilipp
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ensingerphilipp commented Jun 19, 2023

I am unable to launch neither Fitness Dashboard and ECG after installing it on my Windows 11 machine.
I hear the fans of my laptop spinning up for 5 seconds after trying to open the application - the Fitness Dashboard process pops up in taskmanager for a brief 2 seconds and then closes again.

Tried the following Versions that dont work: Dashboard 0.25, 0.23, ECG 0.20
Dashboard 0.14 works (not sure of the others)

Windows 11 Home
Legion 5 15arh05h - Ryzen 4800H with Radeon Graphics + Nvidia RTX 2060

@stuartlynne
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stuartlynne commented Jun 20, 2023 via email

@stuartlynne
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Could you check something for me on the system you attempted the install.

Look in your Documents folder to see if there is a folder called "Fitness".

If there is, can you zip up the files and upload the zip file.

If the Folder exists that means the app is starting and failing as it loads.

If the Folder does not exist it is either dying very early or not running at all.

Thanks!

@stuartlynne
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Found the problem, on Windows 11 Home (only so far) python returns an error trying to load shutil.

Just creating v 0.26 install should be available later today.

@ensingerphilipp
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Thank you i will test it once its online

@ensingerphilipp
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Seems like its not fixed :(

Logs show:

Traceback (most recent call last):
File "C:\Users\user\AppData\Local\Temp\ONEFIL~1\dashboard.pyw", line 57, in
NameError: name 'shutil' is not defined

@stuartlynne
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stuartlynne commented Jun 21, 2023 via email

@stuartlynne
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stuartlynne commented Jun 21, 2023 via email

@ensingerphilipp
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ensingerphilipp commented Jun 21, 2023

Unfortunately this seems to produce a new error

Traceback (most recent call last): File "C:\Users\user\AppData\Local\Temp\ONEFIL~1\dashboard.pyw", line 62, in <module> File "C:\Users\user\AppData\Local\Temp\ONEFIL~1\subprocess.py", line 505, in run File "C:\Users\user\AppData\Local\Temp\ONEFIL~1\subprocess.py", line 951, in __init__ File "C:\Users\user\AppData\Local\Temp\ONEFIL~1\subprocess.py", line 1420, in _execute_child FileNotFoundError: [WinError 2] The system cannot find the file specified

@ensingerphilipp
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Manually copying from the Programfiles folder to documents also doesnt work

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