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CHANGELOG-1.0.md

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CHANGELOG for 1.0.x

This changelog references any relevant changes introduced in 1.0 minor versions.

  • 1.0.13 (2021-10-27)

    • Misc. Updates:

      • Compatibility with PHP 8.
      • Filter option on customer side with ticket listing.

    • Bug. Fixes:

      • Removed CC/BCC option for collaborator reply.
      • Preview option fixed for Article.
      • login issue on customer login is timestamp not set on branding.

  • 1.0.12 (2021-08-21)

    • Bug. Fixes:

      • Issue #118: date icon should be appear in broadcast message.
      • Issue #135: customer is not able to add reply on ticket.

    • Misc. Updates:

      • Reply rosolved from customer end if added CC and BCC in reply.
      • Date icon added for broadcast message.
      • Profile picture remove option added.
      • Default image show in Tickets thread when removed profile picture.
      • Added kudos feature.

  • 1.0.10 (2021-06-19)

    • Bug. Fixes:

      • Issue #130: getting exception on marketing announcement when sort by Created At
      • Issue #132: When an agent logs in on the customer endpoint, redirect them.
      • Issue #131: email login is case sensitive

    • Misc. Updates:

      • Added Marketing Announcement feature.
      • Broadcast message field type changed to text and added validation for 300 characters for the same.
      • Colors issue fixed for knowledgebase which is set from branding section.

  • 1.0.9 (2021-04-02)

    • Bug. Fixes:

      • Issue #103: Doctrine Entities Mapping error on KnowledgebaseWebsite#website.
      • Issue #107: Getting exception while viewing categories/folder/articles at backend.
      • Issue #108: contact us form is not working.
      • Issue #117: [Feature request] Support HTML in Knowledgebase.
      • Issue #110: customer panel showing error.
      • Issue #111: add image upload icon in tinymc editor for articles.
      • Issue #112: video attachment in article is not working.
      • Issue #119: back date should be disabled while creating broadcast message.
      • Issue #120: getting exception when sort category,article based on created date.
      • Issue #121: duplicate editor options are visible in knowledgebase article editor.
      • Issue #122: ticket list pagination is missing at customer panel.
      • Issue #122: getting error while creating ticket from the front end.

    • Misc. Updates:

      • Added multiple option for Article Editor.

  • 1.0.8 (2020-07-21)

    • Issue #102: Footer cookie link issue on mobile.
    • Issue #101: Missed mobile menu to login, Missed operator three dots menù in a ticket.
    • Issue #24: Customer can view other's customer's ticket just by passing ticket id in URL

  • 1.0.7 (2020-05-26)

    • Misc. Updates:
      • Added Not found exception in different part of bundle.

  • 1.0.6 (2020-04-17)

    • Misc. Updates:
      • Change processing function and removed unnecessary code for speed up..

  • 1.0.5 (2020-03-17)

    • Misc. Updates:

      • Added Missing translations.

    • Bug. Fixes:

      • Issue #99: Getting exception when collaborator login to support panel.

  • 1.0.4 (2020-02-12)

    • Misc. Updates:
      • Included Github issue templates.
      • Made default article text color equals to black.

  • 1.0.3 (2019-11-15)

    • Issue #24: Customer can view other customers ticket just by passing ticket id in url
    • Issue #94: Knowledgebase folders not displaying correct thumbnail
    • Misc. Updates:
      • Included Github issue templates
      • Included "Powered by Uvdesk" to support center panel
      • Updated composer dependencies & set minimum required php version to 7.2

  • 1.0.2 (2019-10-22)

    • Issue #60: Cannot disable knowledgebase
    • Issue #86: Article Text Editor is not working with bullets
    • Issue #83: Enable customer/agent to reset password from single route

  • 1.0.1 (2019-10-15)

    • Issue #79: User profile gets hidden
    • Issue #75: Profile issue inside ticket page
    • Misc. Updates:
      • Updated README.md with link to the official gitter chat for uvdesk/support-center-bundle

  • 1.0.0 (Released on 2019-10-09)

    • Issue #76: tinymce text editor added for article section. (raised by papnoisanjeev)
    • Issue #74: fix initialThread user image in ticket-show page (raised by princewebkul)
    • Issue #73: Issue 177; Enabling time zone dropdown functionality for customer's … (raised by anmol107)
    • Issue #72: Customer Profile Update Issue (raised by vaishaliwebkul)
    • Issue #62: Translate russian (raised by maranqz)
    • Issue #68: Issues (raised by kumarSaurabh27)
    • Issue #58: Fix article counts (raised by vaishaliwebkul)
    • Issue #57: Article marked as star even no settings done (raised by vaishaliwebkul)
    • Issue #65: Add search entries (raised by vaishaliwebkul)
    • Issue #63: Error when click on view article button (raised by vaishaliwebkul)
    • Issue #61: Add search bar component items (raised by shubhwebkul)
    • Issue #56: Popular article show in sidebar, article view knowledgebase. customer status active when added as a collaborator from customer panel. (raised by papnoisanjeev)
    • Issue #55: Validation updated for Category. (raised by kumarSaurabh27)
    • Issue #54: entity compatibility updates (raised by shubhwebkul)
    • Issue #53: customer account not active if create ticket from knowledgebase, reso… (raised by papnoisanjeev)
    • Issue #52: Timezone feature in branding section. (raised by kumarSaurabh27)
    • Issue #51: community skeleton- issue 157 (raised by kumarSaurabh27)
    • Issue #47: Attachment issue when customer update their profile (raised by vaishaliwebkul)
    • Issue #49: Article are not visible on knowledgebase (raised by vaishaliwebkul)
    • Issue #50: Get popular article view. (raised by papnoisanjeev)
    • Issue #48: Small Thumbnail in ticket view (raised by papnoisanjeev)
    • Issue #46: Trim value of searching parameter in article,category and folder search. (raised by papnoisanjeev)
    • Issue #44: Unable to search article from customer panel while view ticket detail (raised by vaishaliwebkul)
    • Issue #45: Added block spam functionality while creating ticket (raised by papnoisanjeev)
    • Issue #43: Website name show in branding. (raised by papnoisanjeev)
    • Issue #42: Removed option for disabling powered by option. (raised by papnoisanjeev)
    • Issue #41: Image upload in a separate folder (raised by papnoisanjeev)
    • Issue #25: Some of the attachments are missing from customer panel and on their mail (raised by vaishaliwebkul)
    • Issue #22: Customer panel not receives any images attached with thread content (raised by vaishaliwebkul)
    • Issue #32: Drop down list available with submit button will get open only when click on drop down list icon (raised by vaishaliwebkul)
    • Issue #35: Category which is listed as draft , shows at knowledgebase (raised by vaishaliwebkul)
    • Issue #40: Customer create ticket option, login option as per saved site config … (raised by papnoisanjeev)
    • Issue #39: When Directly running project(without serving), image not showing problem resolved (raised by papnoisanjeev)
    • Issue #38: Resolved assets issue (raised by shubhwebkul)
    • Issue #37: Trim article search string at customer panel (raised by papnoisanjeev)
    • Issue #36: Category count and showing draft category issue and article count resolve at customer panel. (raised by papnoisanjeev)
    • Issue #31: Drop down icon is missing available in contact form at knowledgebase (raised by vaishaliwebkul)
    • Issue #34: Some icon missing at customer panel (raised by papnoisanjeev)
    • Issue #27: Unable to create ticket from knowledgebase (raised by vaishaliwebkul)
    • Issue #28: Ticket status not update when customer submit reply by Reply and close (raised by vaishaliwebkul)
    • Issue #7: Reply contains   if spaces in thread from customer panel (raised by vaishaliwebkul)
    • Issue #30: createUserInstance arguments mismatch issue (raised by shubhwebkul)
    • Issue #29: submit and close issue resolve and file download issue resolve for cu… (raised by papnoisanjeev)
    • Issue #26: Thread message with utf-8 decode for customer ticket view (raised by papnoisanjeev)
    • Issue #23: Agent privileges update (raised by shubhwebkul)
    • Issue #21: Added a new icons for attachments(ppt,pptx and docx) (raised by papnoisanjeev)
    • Issue #20: fixed issues (raised by shubhwebkul)
    • Issue #5: Folder images missing at dashboard (raised by vaishaliwebkul)
    • Issue #6: Check Tags field at article In knowledgebase section (raised by vaishaliwebkul)
    • Issue #8: Check ticket thread at admin panel, when reply is added from customer panel (raised by vaishaliwebkul)
    • Issue #19: Added search article link at customer profile page (raised by papnoisanjeev)
    • Issue #18: Issues fixes (raised by shubhwebkul)
    • Issue #17: Issue #73 resolved (raised by shubhwebkul)
    • Issue #16: More attachments icon added in ticket view (raised by papnoisanjeev)
    • Issue #15: attachment download link and icon in customer ticket view (raised by papnoisanjeev)
    • Issue #14: added icon for files and download option for each (raised by papnoisanjeev)
    • Issue #13: Correct the message when article update. (raised by papnoisanjeev)
    • Issue #12: Added validation while adding tags, as character only (raised by papnoisanjeev)
    • Issue #11: knowledgebase.css change for reply and timestamp icons. (raised by papnoisanjeev)
    • Issue #10: article search on customer panel (raised by papnoisanjeev)
    • Issue #9: At customer reply added created by customer (raised by papnoisanjeev)
    • Issue #4: Website-Configuration (raised by shubhwebkul)
    • Issue #3: branding issue (raised by papnoisanjeev)
    • Issue #2: Branding message added (raised by papnoisanjeev)
    • Issue #1: category check in edit (raised by papnoisanjeev)