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App Crashes on Initial Page on Huawei Devices #164

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1311-hack1 opened this issue Oct 30, 2024 · 3 comments
Open

App Crashes on Initial Page on Huawei Devices #164

1311-hack1 opened this issue Oct 30, 2024 · 3 comments
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@1311-hack1
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Description:

On Huawei devices, the app crashes immediately on the initial page where users are prompted to continue with their account. Normally, on other devices, this page shows two options: "Continue without Account" and "Continue with Account." However, on Huawei devices, the "Continue without Account" option is missing, and clicking on "Continue" causes the app to crash.

Steps to Reproduce:

  1. Open the app on a Huawei device.
  2. Observe the initial page where options should be displayed for continuing with or without an account.
  3. Notice that the "Continue without Account" option is missing.
  4. Click on "Continue."

Expected Result:
The app should display both options: "Continue without Account" and "Continue with Account," and should not crash when "Continue" is clicked.

Actual Result:
The "Continue without Account" option is missing, and clicking "Continue" causes the app to crash.

Affected Devices:
This issue has been observed specifically on Huawei devices.

Additional Notes:
This may be related to compatibility issues specific to Huawei's software environment.

Recording.2024-10-30.111028.mp4
@itskartike910
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This issue is only for the one specific device Huawei Nova 11 SE, it is working on other Huawei devices, this issue is because, the phone doesn't have google play services, and google play store.

@1311-hack1
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@pandey019 @itskartike910 commented "the phone doesn't have google play services, and google play store."
So we can close this bug.

@itskartike910
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@1311-hack1 Yes, this is the device issue.

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