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UTF-16 message cant process in spool #20

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iwillforce opened this issue Jul 27, 2021 · 0 comments

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iwillforce commented Jul 27, 2021

After i receive a messages from specifc endpoints which uses utf-16 formats, this messages stay stucked in spool to reprocess.

I delete it directly from /opt/otrs/var/spool, but i dont think that is a right solution.

dennykorsukewitz assigned rkaldung

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