- Clone this
repo
- Implement it on Local Server (WAMP or XAMPP)
- Update project using
composer update
- Email functionality setup using
MailTrap
- you should have to configuered
Mail Trap
Settings https://mailtrap.io/
MAIL_MAILER=smtp
MAIL_HOST=smtp.mailtrap.io
MAIL_PORT=2525
MAIL_USERNAME=f57fd7c4ed1b95
MAIL_PASSWORD=dced5f1723d258
MAIL_ENCRYPTION=tls
[email protected]
MAIL_FROM_NAME="${APP_NAME}"
-
Setup Queue Jobs -
QUEUE_CONNECTION=database
-
DB Configuration
DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=supportdesk
DB_USERNAME=root
DB_PASSWORD=
- Generate
APP_KEY
using this commandphp artisan key:generate
- run
php artisan migrate fresh --seed
Once you create ticket and Make Reply to the ticket.You shoud have to run que jobs using this command
php artisan queue:work
Support Agent
Login - http://localhost/supportdesk/public/login- Submit Support Ticket By
Customer
- http://localhost/supportdesk/public/ticket/create - Check Support Ticket Status By
Customer
- http://localhost/supportdesk/public/ticket/check Suport Agent
View All Support Tickets - http://localhost/supportdesk/public/ticketSupport Agent
Make a reply to the support ticket - http://localhost/supportdesk/public/reply/ticketid/34
email : [email protected]
password : 19901126