Download the Tool

• Microsoft Windows: ItineraryImporter-Windows-v20240118.zip
• Apple macOS (Apple Silicon): ItineraryImporter-macOS-arm64-v20240118.zip
• Apple macOS (Intel): ItineraryImporter-macOS-x86_64-v20240118.zip

Itinerary Template

Itinerary.xlsx

Note: All supported time zones are added to the template.

User Guide

1. Open the itinerary template file and prepare the itineraries.

   • Ensure the XLSX spreadsheet is saved and closed before uploading the itinerary.

2. Launch the Travel Itinerary Importer. Click the Select button to open the itinerary template file.

   • Check the Auto-convert all country names to common usage option to convert the country to the code required by the Everbridge service.

3. Click the Preview button and go to Logs tab to preview the data.

4. To upload the itineraries, select the Everbridge environment, enter Organization ID and user credentials, then click Upload Itineraries button. Wait for a few moments and check the result in the Logs tab.

   • The Organization ID can be located in the Manager Portal under Settings → Organization → Base Information.
   • The user must have API access, please contact support or your account administrator for more information.
   • Check the Create new Contacts if no match is found option to enable contact creation.
   • Enable the Check email case sensitivity in external ID option to ensure case sensitivity while email is used as External ID.