A SQL Injection in the custom filter query component in Genesys intelligent Workload Distribution (IWD) before 9.0.013.11 allows an attacker to execute arbitrary SQL queries via the ql_expression parameter, with which all data in the database can be extracted and OS command execution is possible depending on the permissions and/or database engine.

References

• https://nvd.nist.gov/vuln/detail/CVE-2021-40860
• https://docs.genesys.com/Documentation/IWD
• https://www.offensity.com/en/blog/authenticated-sql-injection-in-the-genesys-iwd-manager-cve-2021-40860-and-cve-2021-40861/