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Dashboard for non-admin helpdesk users to easily reboot Ubiquiti access points when a network admin is on vacation.

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Unifi Helpdesk Dashboard with Zendesk Integration

Pull data from the Unifi controller with reboot controls for Ubiquiti access points by non-admin helpdesk techs.

  • Features:
    • Allow your helpdesk to easily reboot Ubiquiti access points linked to a Unifi controller, without requiring access to the controller itself
    • Auto-close Zendesk tickets by simply specifying the ticket number during the reboot
      • Or, send an email to the reporter that their issue was addressed
    • Auto-detect production/development environment & show a banner in the upper-left corner, for easy visual differential

Working on (time permitting):

  • Collect diagnostics of access points that had to be rebooted by helpdesk

Access Point List:

Access Point List

Reboot Initialization: Reboot Initialization

⚠️ Don't set this up on a public or internet-facing server. It should be used on an isolated vlan for helpdesk/staff only; restricted by IP and not accessible from the external internet.

It's purpose is to be as simple as possible, hence why there's no login system.


  • Setup - Instructions on how to configure and daemonize the app
  • Configuration - Explanation of the yaml config file

Other applications you may find useful:

  • Wifi Network Testing - Scan your wifi network and obtain troubleshooting details, with extreme granularity - using a colorful command-line tool.

  • Unifi Controller Monitoring w/ PRTG - Monitor Unifi controller and Ubiquiti wifi access points through PRTG.

  • Wifi Channel Watcher - Monitor channel usage of neighboring routers & get an alert if your active channel is not optimal. Troubleshoot wifi without lifting a finger!

Credits

Wifi SVG icon by zuozuozuozuozuozuo

Networking wallpaper from Get Wallpapers

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Dashboard for non-admin helpdesk users to easily reboot Ubiquiti access points when a network admin is on vacation.

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