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charlescd committed Nov 13, 2024
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@@ -1,7 +1,9 @@
title: Taxi
companyKind: SIRET
desc: >-
Taxis can be spotted by the illuminated sign on the roof of the vehicle. Vehicles that do not have this sign are not "real" taxis.
Taxis can be spotted by the illuminated sign on the roof of the vehicle.
Vehicles that do not have this sign are not "real" taxis.
ccrfCode:
- '23f'
- '164'
- 23f
- '164'
subcategory: Taxi
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@@ -1,4 +1,6 @@
title: Ride-hailing service
companyKind: WEBSITE
desc: >-
Ride-hailing services do not have any specific sign on the vehicle. They must be pre-booked. In most cases, this is done online.
Ride-hailing services do not have any specific sign on the vehicle. They must
be pre-booked. In most cases, this is done online.
subcategory: Ridehailing_service
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Expand Up @@ -2,9 +2,12 @@ title: Drivers or chauffeurs offering services on the street or at the airport
blockingInfo:
title: These are undeclared drivers ("fake" or illicit taxis).
content: >-
When a vehicle is not identifiable as "official" (i.e. no illuminated sign on the roof, no identification number on the vehicle) or you did not book it, this is usually an illicit or "fake" taxi. So-called "fake" taxis are banned.
They often call out "Taxi! Taxi!" in busy areas such as airport arrivals, or close to popular nightspots.
When a vehicle is not identifiable as "official" (i.e. no illuminated sign
on the roof, no identification number on the vehicle) or you did not book
it, this is usually an illicit or "fake" taxi. So-called "fake" taxis are
banned. They often call out "Taxi! Taxi!" in busy areas such as airport
arrivals, or close to popular nightspots.
questions:
- question: What should I do if I have a problem with a "fake" taxi ?
answer: >-
You must contact the police or the gendarmerie as soon as possible.
answer: You must contact the police or the gendarmerie as soon as possible.
subcategory: Drivers_or_chauffeurs_offering_services_on_the_street_or_at_the_airport
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@@ -1 +1,2 @@
title: Taxi / ride-hailing service
title: Taxi / ride-hailing service
subcategory: Taxi_ridehailing_service
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@@ -1,3 +1,4 @@
title: Price
tags:
- ReponseConso
- ReponseConso
subcategory: Price
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@@ -1,2 +1,3 @@
title: Information about the accommodation / advertising
desc: 'Examples: misleading advertisements, lack of information'
desc: 'Examples: misleading advertisements, lack of information'
subcategory: Information_about_the_accommodation_advertising
Original file line number Diff line number Diff line change
Expand Up @@ -2,4 +2,6 @@ title: Quality of the room/rental property
tags:
- ReponseConso
desc: >-
Examples: dirty hotel, soundproofing in rooms, no sauna despite being mentioned on the website
Examples: dirty hotel, soundproofing in rooms, no sauna despite being
mentioned on the website
subcategory: Quality_of_the_roomrental_property
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Expand Up @@ -3,3 +3,4 @@ ccrfCode:
- 21a
reponseconsoCode: '453'
subcategoriesTitle: Who canceled the reservation ?
subcategory: Cancellation_refund
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Expand Up @@ -3,3 +3,4 @@ tags:
- ProduitAlimentaire
subcategories:
customimport: _imports/subcategories/produit-alimentaire
subcategory: It_is_a_food_or_drink
Original file line number Diff line number Diff line change
Expand Up @@ -3,3 +3,4 @@ tags:
- ProduitAlimentaire
subcategories:
customimport: _imports/subcategories/produit-alimentaire
subcategory: It_is_a_food_or_drink
Original file line number Diff line number Diff line change
Expand Up @@ -4,3 +4,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: It_is_an_object_a_cosmetic_product_furniture_fireworks_etc
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Expand Up @@ -6,3 +6,4 @@ tags:
subcategoriesTitle: What is the risk ?
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Cosmetic_hygiene_product_tattoo_product
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Expand Up @@ -4,3 +4,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Clothing_textile_handbag_jewelry
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Expand Up @@ -4,3 +4,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Protective_gear
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Expand Up @@ -4,3 +4,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Fireworks
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Expand Up @@ -4,3 +4,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Furniture
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Expand Up @@ -9,3 +9,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Maintenance_product_chemical_product_fertilizer
Original file line number Diff line number Diff line change
Expand Up @@ -6,3 +6,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Electrical_appliance
Original file line number Diff line number Diff line change
Expand Up @@ -6,3 +6,4 @@ tags:
- ProduitIndustriel
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Tool
Original file line number Diff line number Diff line change
Expand Up @@ -2,3 +2,4 @@ title: Other
subcategoriesTitle: What is the risk ?
subcategories:
customimport: _imports/subcategories/produit-dangereux
subcategory: Other
Original file line number Diff line number Diff line change
@@ -1,3 +1,4 @@
title: It is an object, a cosmetic product, furniture, fireworks, etc.
tags:
- ProduitDangereux
- ProduitDangereux
subcategory: It_is_an_object_a_cosmetic_product_furniture_fireworks_etc
Original file line number Diff line number Diff line change
Expand Up @@ -2,4 +2,5 @@ title: Dangerous product
desc: 'Examples: toy, cosmetics'
tags:
- ProduitDangereux
companyKind: WEBSITE
companyKind: WEBSITE
subcategory: Dangerous_product
Original file line number Diff line number Diff line change
@@ -1 +1,2 @@
title: Other
subcategory: Other
Original file line number Diff line number Diff line change
@@ -1,2 +1,3 @@
title: Accommodation
desc: 'Examples: hotels, campsites, guesthouses, holiday rentals'
subcategory: Accommodation
Original file line number Diff line number Diff line change
Expand Up @@ -2,6 +2,8 @@ title: Exaggerated price
blockingInfo:
title: This is not a reason for reporting.
content: >-
Professionals have the right to choose their prices.
<br /> However, the prices must be clearly indicated so that you are aware before to buy or order.
Professionals have the right to choose their prices. <br /> However, the
prices must be clearly indicated so that you are aware before to buy or
order.
reportOutOfScopeMessage: true
subcategory: Exaggerated_price
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Expand Up @@ -2,4 +2,5 @@ title: Prices are missing / prices are unreadable
desc: "Exemple\_: on a site, a catalog"
reponseconsoCode: '212'
tags:
- ReponseConso
- ReponseConso
subcategory: Prices_are_missing_prices_are_unreadable
Original file line number Diff line number Diff line change
Expand Up @@ -4,4 +4,5 @@ ccrfCode:
- 23b
reponseconsoCode: '212'
tags:
- ReponseConso
- ReponseConso
subcategory: False_or_misleading_reduction_in_price
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@@ -1 +1,2 @@
title: Additional charges not indicated
subcategory: Additional_charges_not_indicated
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@@ -1,3 +1,4 @@
title: Price
ccrfCode:
- '21b'
- 21b
subcategory: Price
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@@ -1,4 +1,5 @@
title: Advertising
desc: 'Examples: misleading advertisements, lack of information'
ccrfCode:
- '23b'
- 23b
subcategory: Advertising
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@@ -1,5 +1,6 @@
title: Service
ccrfCode:
- '23b'
- 23b
tags:
- ReponseConso
- ReponseConso
subcategory: Service
Original file line number Diff line number Diff line change
Expand Up @@ -3,3 +3,4 @@ ccrfCode:
- 21a
- 21c
reponseconsoCode: '481'
subcategory: Cancellation_refund
Original file line number Diff line number Diff line change
Expand Up @@ -3,3 +3,4 @@ ccrfCode:
- 21a
- 21c
reponseconsoCode: '481'
subcategory: Insurance
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@@ -1 +1,2 @@
title: Other
title: Other
subcategory: Other
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@@ -1 +1,2 @@
title: Travel agency
subcategory: Travel_agency
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Expand Up @@ -3,8 +3,11 @@ desc: 'Examples: flights, trains, ferry sailings'
blockingInfo:
title: Unfortunately, we are unable to take your report any further.
content: >-
You booked your flight ticket directly with an airline.
<br /> You encountered an issue with downgrading, denied boarding, or your flight was delayed or cancelled. SignalConso does not handle this type of report. We recommend you visit the French Civil Aviation Authority website: <br /><a
You booked your flight ticket directly with an airline. <br /> You
encountered an issue with downgrading, denied boarding, or your flight was
delayed or cancelled. SignalConso does not handle this type of report. We
recommend you visit the French Civil Aviation Authority website: <br /><a
href="https://droits-passagers-aeriens.aviation-civile.gouv.fr">https://droits-passagers-aeriens.aviation-civile.gouv.fr</a>
<br /> <br /> Did you book your flight through a travel agency ?
<br /> Go back and select "Travel agency" :)
<br /> <br /> Did you book your flight through a travel agency ? <br /> Go
back and select "Travel agency" :)
subcategory: Transport_company
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@@ -1,7 +1,7 @@
title: Prices are missing / prices are unreadable
ccrfCode:
- "163"
reponseconsoCode: "212"
- '163'
reponseconsoCode: '212'
detailInputs:
- label: Please specify
type: RADIO
Expand All @@ -14,3 +14,4 @@ detailInputs:
defaultValue: SYSDATE
- label: Description
type: TEXTAREA
subcategory: Prices_are_missing_prices_are_unreadable
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Expand Up @@ -3,11 +3,14 @@ blockingInfo:
title: Companies have the right to choose their prices.
reportOutOfScopeMessage: true
content: >-
However, the prices must be clearly indicated so that you know them before buying.
<br/> For example, it is permitted to sell a
bottle of water at 8 euros or a baguette at 5 euros. It is the consumer's responsability to take a good look at the prices before buying.
<br/><br/><h3 class="text-lg mb-0"> Did you know ?
</h3> There are a few exceptions to this principle. Some prices are regulated, i.e. they are supervised by the law.
<br/> For example, the price of books is regulated.
<br/><br/> A merchant does not have the right to sell at too low a price: he cannot sell a product cheaper than what it cost him. There are a few situations where he has the right to sell below the purchase price, such as the
sales period.
However, the prices must be clearly indicated so that you know them before
buying. <br/> For example, it is permitted to sell a bottle of water at 8
euros or a baguette at 5 euros. It is the consumer's responsability to take
a good look at the prices before buying. <br/><br/><h3 class="text-lg mb-0">
Did you know ? </h3> There are a few exceptions to this principle. Some
prices are regulated, i.e. they are supervised by the law. <br/> For
example, the price of books is regulated. <br/><br/> A merchant does not
have the right to sell at too low a price: he cannot sell a product cheaper
than what it cost him. There are a few situations where he has the right to
sell below the purchase price, such as the sales period.
subcategory: Prices_are_higher_than_elsewhere
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@@ -1,13 +1,14 @@
title: False or misleading reduction in price
desc: "Examples: fake promotions, false time limits"
desc: 'Examples: fake promotions, false time limits'
ccrfCode:
- "145"
- '145'
- 23F
- "146"
reponseconsoCode: "224"
- '146'
reponseconsoCode: '224'
detailInputs:
- label: Date of discovery of the incident
type: DATE_NOT_IN_FUTURE
defaultValue: SYSDATE
- label: Description
type: TEXTAREA
subcategory: False_or_misleading_reduction_in_price
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@@ -1,4 +1,5 @@
title: Additional charges not indicated
desc: 'Example: false reduction, unplanned supplements'
ccrfCode:
- '23b'
- 23b
subcategory: Additional_charges_not_indicated
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@@ -1,5 +1,6 @@
title: Price
ccrfCode:
- '21b'
- 21b
tags:
- ReponseConso
- ReponseConso
subcategory: Price
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@@ -1,2 +1,3 @@
title: Advertising
desc: 'Examples: misleading advertisements, lack of information'
desc: 'Examples: misleading advertisements, lack of information'
subcategory: Advertising
Original file line number Diff line number Diff line change
Expand Up @@ -2,3 +2,4 @@ title: Delay / cancellation / refund
ccrfCode:
- 21c
reponseconsoCode: '481'
subcategory: Delay_cancellation_refund
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@@ -1 +1,2 @@
title: Other
title: Other
subcategory: Other
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@@ -1,2 +1,3 @@
title: Public transport
desc: 'Examples: flights, trains, ferry sailings'
subcategory: Public_transport
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
title: Prices are missing / prices are unreadable
ccrfCode:
- "163"
reponseconsoCode: "212"
- '163'
reponseconsoCode: '212'
detailInputs:
- label: Please specify
type: RADIO
Expand All @@ -14,3 +14,4 @@ detailInputs:
defaultValue: SYSDATE
- label: Description
type: TEXTAREA
subcategory: Prices_are_missing_prices_are_unreadable
Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
title: Additional charges not indicated
desc: 'Example: false reduction, unplanned supplements'
ccrfCode:
- '23b'
- 23b
subcategory: Additional_charges_not_indicated
Original file line number Diff line number Diff line change
@@ -1,2 +1,3 @@
title: Advertising
desc: 'Examples: misleading advertisements, lack of information'
desc: 'Examples: misleading advertisements, lack of information'
subcategory: Advertising
Original file line number Diff line number Diff line change
Expand Up @@ -3,3 +3,4 @@ ccrfCode:
- 21a
- 21c
reponseconsoCode: '481'
subcategory: Cancellation_refund
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@@ -1 +1,2 @@
title: Other
title: Other
subcategory: Other
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@@ -1,2 +1,3 @@
title: Cultural events and entertainment
desc: 'Examples: museums, cinemas, concerts'
subcategory: Cultural_events_and_entertainment
Original file line number Diff line number Diff line change
Expand Up @@ -26,3 +26,4 @@ detailInputs:
type: TEXTAREA
optional: true
fileLabel: Photos of the product (if possible from all sides of the packaging)
subcategory: Misleading_or_false_information
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