Client library for talking to GrooveHQ API. Supports all endpoints, as well as chaining API requests for hypermedia links.
First of all, initialize client:
client = GrooveHQ::Client.new("MY_API_TOKEN")
And then talk to API:
client.tickets(page: 2).first.number
Gem supports hypermedia links and allows to chain unlimited amount of requests like this:
client.tickets(page: 2).rels[:next].get.first.rels[:customer].get.email
Client methods really just map 1 to 1 to API, see all of them beyond. Check API docs for list of available options
.
agent(email)
agents(options = {})
attachments(message_id)
update_customer(options = {})
customer(email)
customers(options = {})
delete_webhook(id)
folders(options = {})
groups(options = {})
mailboxes(options = {})
create_message(options)
create_webhook(options)
message(message_id)
messages(ticket_number, options = {})
tickets_count(options = {})
create_ticket(options)
ticket(ticket_number)
tickets(options = {})
ticket_state(ticket_number)
update_ticket_state(ticket_number, state)
ticket_assignee(ticket_number)
update_ticket_assignee(ticket_number, assignee)
update_ticket_priority(ticket_number, priority)
update_ticket_assigned_group(ticket_number, assigned_group)