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Troubleshooting info
evanshultz edited this page May 28, 2014
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What version of Chrome are you using? Please go to http://whatversion.net/chrome/ and either tell me the version number at the top of the screen or follow one of the two methods shown on that webpage.
Please try the following, in order, and report if any of them help:
- Uninstall or disable all extensions except for Neater Bookmarks (right-click on the Neater Bookmarks icon and select Manage). Restart Chrome. Do you still see the issue?
- Create a new Chrome profile using these instructions. If it doesn't help you can delete the new Default folder and rename Backup Default to Default to restore your original profile.
- Uninstall Chrome and reinstall. If you're signed in to Chrome and syncing to your Google account, you can easily restore Chrome settings, extensions, etc. by simply signing in again after you've reinstalled.